Write the price in public
The agency next door reads it too, and undercuts you by noon.
Comments on your Facebook Page
Every “Price?” under your post becomes a Messenger chat
Every comment on your Page's offers gets a reply under it and a private message in Messenger about the package, while the post is still hot
Nile Tours
3h
Sharm el-Sheikh, 5 nights, all inclusive 🌊 Flights from Cairo every Thursday in July and August. Comment “price” and we'll send you the details.
Sharm el-Sheikh
5 nights · All inclusive
24834 comments
Private message in Messenger
Nile Tours
Messenger
- Runs on your Messenger channel
- Growth & Pro plans
- Open in the 14-day trial
What happens to comments today
Three ways to lose someone who already raised their hand
You post a Sharm offer on your Page and the comments pile up: “Price?”, “How much per person?”, “Interested”. Answering each one by hand takes hours, writing “check your inbox” under each one gets nobody anywhere, and the price in a public reply goes straight to the agency next door.
“Check your inbox”
Their inbox is empty. Nobody wrote to them, so they move on.
Get to it tomorrow
By tomorrow the post is buried and so is their interest.
With Flyby: both, in seconds
The price goes privately to their Messenger with their name on it, and a short note under the comment tells them where to look.
Private messagePublic reply
Try it on a real thread
You decide which comments get a message
Add keywords to a post and only comments that contain one get a reply. Leave them empty and every comment does. Thread replies and your own Page's comments are always left alone.
Keywords on this post
A comment needs one of them
“اسعار” catches “الأسعار”: matching ignores the difference between أ and ا, or ة and ه.
3 private messages and 3 public replies · 5 left alone
- Message + reply
Mariam Adel
بكام للفرد؟
- No keyword
Ahmed Roshdy
Looks amazing, God bless 🤍
- Reply in a thread
Salma· Reply to Ahmed
Ameen
- Message + reply
Omar Fathy
Price please
- Message + reply
Heba Samy
عايزة أعرف الأسعار لو سمحت
- Already messaged
Mariam Adel
ولو 3 أفراد بكام؟
- Your Page's own
Nile Tours
Booking is open until the end of the month
- No keyword
Karim
Hotel details please?
1message per commentMeta's limit, and nothing more until they answer. So the message ends with a question.
7days to send itMeta only allows the private reply within 7 days of the comment.
1per person, per postFive comments from the same person still means one message.
0empty promisesIf the private message can't be sent, no public reply goes up.
The private message
Greets them by name, then hands them a button
The message is plain text, or text with up to three buttons: a reply button that sends its words back as the customer's message so the AI agent answers, a link to any page you choose, or a button that opens the package on your public Flyby page. The conversation shows up in your inbox right away, opening with their comment quoted, and when they answer, the agent carries on already knowing the package, asking about dates, travellers and budget.
The commenter wrote in
Filled in for you:{name}{package}
Message type
Buttons (up to 3)Each button up to 20 characters
Nile Tours
Messenger
Mariam commented: «How much per person?»
Hi Mariam 👋 Thanks for your comment! Would you like the prices and available dates for Sharm el-Sheikh, 5 nights?
Tap a button in the preview
In your inbox
The comment becomes a lead, not a notification
When someone comments, Flyby sends them a private message in Messenger about the linked package, then posts a short public reply under their comment, like “We've sent you the details in a message”. The public wording rotates between several versions so the post doesn't fill up with the same line, and if the private message can't be sent, no public reply goes up either. Facebook shares the commenter's real name, so the message greets them by it.
Click “See post” and the comment opens on Facebook. Anyone on your team can step in, and the agent pauses in that conversation.
Settings → Comment replies
One list of posts. Each one tied to a package.
In Settings, Comment replies, you pick posts from your Facebook Page and your Instagram in one list, with a filter for each platform, and link every post to the package it's about. Facebook comments are answered through your Messenger channel, so your Page needs to be connected to Flyby through Messenger first. Turn a post on, and from then on Flyby watches its comments for you.
- 1
Connect your Page
Connect your Facebook Page to Flyby through the Messenger channel. Comment replies use the same connection, so there's nothing extra to install.
- 2
Pick a post, pick a package
In Settings, Comment replies, choose a post from your Page and link it to the package it's selling. Add keywords if you only want comments that ask about price or details.
- 3
Shape the message
Leave the defaults, or write your own message with {name} and {package}, add up to three buttons, and set the public replies. Switch the post on.
Three posts, three agencies
Where it pays off
The summer offer post
An agency posts “Sharm el-Sheikh, 5 nights, all inclusive” on its Page and links it to the package. Over the weekend, a hundred people comment “Price?”. Each one gets a Messenger message with their name and a “Prices & dates” button, and the ones who tap it are already being qualified by Monday morning.
Only the people asking about money
A Hajj post gets a lot of prayers and well-wishes in the comments. The agency sets the keywords to “بكام, سعر, price, تفاصيل”, so only comments asking about price or details get a message, and the rest of the thread is left as it is.
Comments in English, too
A Dubai agency's Page has Arabic and English speakers commenting on the same Maldives post. Each person gets the default message in the language they wrote in, and the package button opens the same Maldives page for both.
Everything a post gets
- Pick posts from your Facebook Page and Instagram in one list
- Link each post to a package from your catalog
- A private Messenger reply and a public reply for every comment
- Public replies rotate between several wordings
- Optional keywords like “price” or “بكام”, with tolerant Arabic matching
- Text, or text with up to 3 buttons: reply, link or package page
- {name} and {package} filled in, in Egyptian Arabic or English to match the comment
- One message per person per post, even if they comment five times
Questions
About Facebook comment replies
That's Meta's rule: a Page can send one private message per comment, within 7 days of the comment, and nothing more until the person answers. That's why the default message ends with a question. Flyby also sends only one message per person per post, even if they comment several times, and ignores replies inside comment threads and your Page's own comments.
Your next offer post can answer its own comments
Facebook comment replies run on the Messenger channel: Growth and Pro, and the whole 14-day trial.
You
Interested 👍 how do I start?